That’s impossible right now, he added, because the technology would need to be laboriously customized to each new business.
Building software that uses AI to learn and adapt to the needs and conditions inside a particular business might seem like the answer.
Let users access it in the way most comfortable to them: via voice, chat, or SMS. Building conversational interfaces has never been easier. AI has an intuitive interface; and it has some powerful features for the development of a complex question/ answer system.
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Recent breakthroughs in machine learning have let tech giants such as Microsoft, Google, and Facebook build impressive new businesses and products powered by software that parses text and images.
Google's Home, Apple's Siri and Amazon's Alexa have become hugely successful and ever more popular.Language Understanding Intelligence Service is part of Microsoft Cognitive Services.We can create models for our application to better understand intents or entities. We can activate our language understanding models from our application on any device.But Lee said Microsoft’s experiences trying to have software learn from the real world show that the technology isn’t currently mature enough.When Microsoft launched a chatbot on Twitter that could learn from conversations last year, it quickly picked up racist language, for example.